by Steve Mogentale Have you ever worked with a supplier that just didn’t seem to have your best interests at heart? Maybe there was poor communication between you and the factory. Or, maybe your supplier hit you with one excuse after another to explain poor product quality or a delayed shipment. If you’ve had experience […]
by Renaud Anjoran When it comes to checking garments, or precision mechanical pieces, inspectors can spend most of their time checking measurements. And, in many cases, they need to write down their findings one by one.
by Dan Harris Every so often, someone with a WFOE about to be shut down by the Chinese government (broadly defined) contacts us. These contacts seem to accelerate during economic slowdowns and that has been the case of late. The following is a totally scripted composite of some of the emails we have received relating to […]
by John Niggl Many companies, and manufacturers in particular, encounter repeat problems with a product or service. Many times, these problems are reported from customers directly and can negatively impact brand loyalty and reputation. That’s why a method for solving quality problems, known as the Eight Disciplines, or 8D, was created to address issues with quality, […]
by Dan Harris About once a month my law firm gets a call from someone whose product is being held up at the U.S. border for one problem or another. At least half the time the problem stems from the products lack of compliance with U.S. laws or the packaging of the product failing to comply […]