Two words that can change your Amazon business from STEADY to DISASTER overnight? Suspended & Banned. Getting banned on Amazon isn’t as difficult as you might’ve thought. Here are a few reasons you risk getting suspended or banned on Amazon.
- Negative Reviews
The first reason is a no-brainer. Amazon’s primary purpose is to serve its customers, not its sellers. If you’re receiving enough negative reviews from buyers, you’re bound to receive a suspension if not a ban. If you’re receiving enough negative reviews to pick up Amazon’s interest, it might be time to take a look at the feedbacks and investigate.
- Poor Response Time
Amazon wants you to be on top of everything. So, if you’re not replying to your customers or to Amazon itself with a decent response time, they could suspend or ban you for not prioritising the right parties in your business.
- Not meeting ALL guidelines
When starting out on Amazon, there are probably a series of terms & conditions you just blazed past through and agreed to without a blink. Well, those terms and agreements could come back to haunt you. Sure, you might have been doing what you’re doing for months or maybe even years without receiving any notice, but that is probably because you were flying under Amazon’s radar. So, make sure you double check the guidelines to avoid the risk of the two deadly words.
- Bad Product Listing
This might include anything from inaccurate description of the products, to wrong measurements and sizes, to pictures that may be misleading. If the end product the customer receives isn’t exactly what they were promised, Amazon is going to hold you accountable to it.
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Sometimes the suspension/ban isn’t your fault. However, you will still lose time trying to fight and appeal against it. This means you end up losing a lot of potential business waiting around, communicating with Amazon admins, gathering sufficient evidence etc. Here’s where Ashlin Hadden comes in. Her agency will make sure if you are ever in a situation like that, you’re taken care of and properly compensated for.
Who is Ashlin Hadden?
Ashlin believes that the insurance business was built on a firm handshake, a stiff drink, swanky offices, and on the golf course. This industry was built by strong men, and they did a good job in leading the way for strong women to take their place alongside them. She has been in the financial/insurance industry for over 15 years. She left the banking industry and has been working exclusively in insurance for over 5 years.
She started her own agency because she was tired of working hard for her clients, only to have the insurance carrier take advantage of them at renewal time with nothing she could do about it. She invested in her customers, her community and her family. Ashlin’s clients love doing business with her because she is real, accessible, on top of the latest technology, and most importantly a part of their lives.
Ashlin fights to help protect their most valuable assets. Although licensed to sell all personal, commercial and life insurance, her real passion is for eCommerce sellers. She works with eCommerce sellers with General Liability, Products Liability, Workers Compensation, Directors & Officers, Errors & Omissions, Professional Liability for Consultants/Coaches, 3 PL’s & Warehouse and even Commercial Auto.
Ashlin will be presenting at Global Sources Summit April 2019. Come meet Ashlin and learn more about how you can protect your online/Amazon business.
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What is Global Sources Summit
Global Sources Summit is a 3-day conference for online and Amazon sellers sourcing private label products from China. The conference will be held 27-29 April 2019 in Hong Kong.
The Summit is co-located with Global Sources Lifestyle and Fashion products sourcing trade fairs so you can also meet thousands of China suppliers at the same time.
The Lifestyle show covers the following product categories: gifts & premiums, smart toys and gadgets, home decorations, office supplies, among others.
The Fashion fair will feature exhibitors in these categories: fashion accessories, fabrics and apparel, and more.
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