Digital transformation in the B2B sector didn’t come out of nowhere – but the coronavirus pandemic accelerated it dramatically. Amid travel restrictions, lockdowns and social distancing measures, the world has had to rely on digital solutions to cope. Digitization has bridged the gaps and been crucial in navigating these challenging times.
Now more than ever, digital technologies such as mobile devices, apps, machine learning and other tools are widely used by consumers to access what they need, when they need it. The Internet is fast becoming the primary sourcing gateway for B2B purchases, as online marketplaces already leverage these technologies to make it easier for buyers and suppliers to do business.
Faced with rapid, widespread migration to digital technologies across industries, companies must keep up, adapt to the new normal and embrace digitization – or face the prospect of more losses and ultimately, perhaps, closure of their business.
E-commerce Trends to Watch in 2021 and Beyond offers buyers and sourcing professionals an in-depth overview of the fast-evolving world of e-commerce. The book delves into the emerging trends that are set to take the spotlight this year and how shifting consumer behaviors and responses from e-commerce companies have significantly shaped these trends.
Moreover, the book highlights the digital technologies and data-driven strategies buyers can tap to increase their market base and meet consumer expectations. It discusses how artificial intelligence (AI), virtual reality (VR) and machine learning (ML), as well as advancements in mobile apps and payment modes and the use of chatbots, big data mining and application programming interface (API) improve the overall consumer experience.
Lastly, the book provides insights into the new age of e-commerce aggregators, payment trends, and order fulfillment and delivery. Through this book, Global Sources helps buyers make well-informed decisions on how to take their business to the next level and beyond.
Find out more about the latest e-commerce trends and digital technologies that you can utilize for your online business. Get your free copy of the e-book E-commerce Trends to Watch in 2021 and Beyond. Sign up here.