by Renaud Anjoran
In a recent trip to Yiwu (not the place where one will find high-quality products!), I noticed several interesting things.
When an importer prepares a specifications sheet, I always recommend being ultra-specific (include what tools to use, what tolerance to follow, and so on). Same thing when preparing a list of potential defects: show a lot of photos, try to think of everything that can go wrong.
Here is a good example to follow: an airport board that shows a list of knives and guns that are forbidden!
Can you be more specific than that? Probably not.
Is it overkill? Unfortunately, not in China.
When I reached the hotel, I noticed they took extra precautions to ensure I understood their warning:
And the same hotel even showed a map of its premises at the back of the key envelope. Nice!
I think there is a lesson here for importers.
Every time something changes in your specifications, update your master spec sheet and send a new version to the supplier.
Any other tips?
Renaud Anjoran has been managing his quality assurance agency (Sofeast Ltd) since 2006. In addition, a passion for improving the way people work has pushed him to launch a consultancy to improve factories and a web application to manage the purchasing process. He writes advice for importers on qualityinspection.org.