By Li Zhang
Bring value to your relationships with your China vendors. As a new buyer and building new relationships, you face disinterest from the suppliers. This is especially true when navigating fast-turnaround quotes for the promotional product business.
By Jacob Yount
When communicating with Chinese vendors, there’s a better way to handle question and answer process than if you were talking to someone within your own company or own country. I recommend it to be more deliberate purposeful and record what has been said.
By Sunny Wong
Do you feel like you’re never on the same wavelength with your suppliers? Do you feel like you’re always rushing to meet customer deadlines or working damage control to resolve issues quickly and avoid last-minute catastrophes?
By Renaud Anjoran
Let’s say you found a quality problem before shipment. The goods are still in the factory. You paid a 30% deposit and you have pre-sold a part of the order to important customers.
By Neale O'Connor
The relationship between buyer and supplier is maturing as the focus expands beyond cost to long-term benefits.
By Oliver Knack
Have you ever had difficulty scheduling a product inspection or factory audit through a third-party? Have you received a product inspection report that was missing some key requirement or process for checking your goods?
By Matthew Alderson
You’ve come all the way to China to talk to a prospective business partner. Maybe it’s an investor or maybe it’s a buyer. China is a big market. And you’ve heard there's a lot of money here too.
By Jacob Yount
You know your supplier has other buyers, right? It’s true that the squeaky wheel gets the grease. It’s also true that you don’t have to be the biggest and most important buyer to get favored treatment from a China supplier.
By Li Zhang
A buyer’s nightmare is when the QC company goes to the factory and the order’s a mess. A buyer’s WORST nightmare is when the order arrives and the goods are a mess. Here are 5 reasons a potentially successful promo product order becomes a failure.
How to engage Chinese suppliers to improve their productivity? Here are five questions to ask.
by Jacob Yount
In the world of China manufacturing, friction with suppliers and grasping client emails never goes away. Is it that suppliers don’t read emails, suppliers read and don’t understand the emails or clients do a shabby job of composing emails? I say it’s all 3…
by Renaud Anjoran
In general, inspectors leave the factory after their job. They seldom wait for the goods to be repacked. There is an obvious risk: the manufacturer might swap the goods (for example, present a good batch for inspection and then ship a bad batch).
by Mike Bellamy
Rajvansh in Dubai asks:
We have placed an order to a Chinese supplier for Paper Bags. The supplier is located near Qingdao.
We have made the advance payment to them as per the agreed terms. We even paid the balance for the first shipment they sent us. But, they had forged the documents and shipped less quantity.
by Oliver Knack
You’re coming to China to visit your suppliers. Maybe you’ve taken the time to learn a couple of phrases like “hello” and “thank you” in Mandarin, which you hope will come in handy during your trip.
by Dan Harris
After having worked with literally hundreds of foreign (mostly American and European) companies that outsource their product manufacturing to China, I have become convinced that those who put in real time and effort at establishing a good relationship with their China suppliers tend to have far fewer supply problems than those who just phone it in.
by George Huang
How often should you visit your suppliers? The short answer: Not very often.
Why? Doesn’t visiting your supplier offer you valuable insight and an opportunity to voice any concerns to the supplier face-to-face? While this is often the case, you shouldn’t visit your suppliers in too often because it provides almost no unique value to your bottom line. Let’s look at a few scenarios to illustrate this more clearly: