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How to avoid problems with suppliers

by Renaud Anjoran in 'Quality Inspection Blog'

A few months ago I published an ebook about quality assurance in China. I also offered it for download on my company’s website and I got great comments about it.

This time I am listing 15 strategies to avoid problems with your suppliers in China & South-East Asia. I am tired of hearing advice about “cultivating guanxi“. So I wrote 8 pages about customer-supplier communication, buying processes, and quality assurance tips… without mentioning guanxi. If you follow this ebook’s advice, you will get all the fundamentals right.

Open the e-book now (127 kb)

Table of contents:

1. Select capable and reliable suppliers

2. Beware of subcontracting

3. Keep written records of all promises

4. How to use pre-production samples

5. Visit the factory frequently

6. Don’t put all your IP in one company’s hands

7. Check materials before final assembly starts

8. Check quality early in the manufacturing cycle

9. Communicate mostly in person / over the phone

10. Be polite at all time

11. Release payments after milestones are reached

12. Sign an enforceable contract

13. Sort defective goods with a 100% check

14. Line up a backup factory

15. Never say never again

What do you think?

Renaud Anjoran is the founder of Sofeast Quality Control and helps importers to improve and secure their product quality in China. He writes advice for importers on the Quality Inspection blog. He lives full time in Shenzhen, China. You can contact him at This email address is being protected from spambots. You need JavaScript enabled to view it..

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