by Renaud Anjoran in 'Quality Inspection Blog'
I heard this comment from many buyers:
Chinese factories are so disorganized!
Who tends to make this type of observation? Importers who chase low prices and/or who purchase low quantities (and whose production ends up in small factories). And, in their case, they are very right.
Small manufacturers in China often forget about some of the orders they have received. They often forget to push their sub-suppliers. They often pay salaries late. They often ship late. In short, they drive their customers crazy!
Why is that? As I wrote a few weeks back, they have no management system, let alone an IT system. But that’s not the real cause.
There are two opposite trends:
What makes the difference? The leadership and the structure:
Conclusion: don’t over-generalize about Chinese society (it is full of apparent contradictions). Just make sure you work with the right people.