by Asia Quality Focus team
The inspection day for a Quality Inspector is normally very long however, the time spent in the factory is limited: 4 hours on average. It is a sufficient amount of time to perform the inspection only if it has been subject to adequate preparation by both the inspector and the factory. What is the factory role during an inspection?
The Quality Inspector needs manpower in order to proceed with the inspection within the limited amount of time available. The factory manpower is required to:
The factory workers assistance ensure that the Quality Inspector focuses on his main job: identifying defects and non-conformities.
To select the cartons indiscriminately, they should be located in a wide area where the QC can see all of them and easily select the cartons randomly. Also, the room for inspection should be large enough, well-lit and clean. The factory is responsible for preparing the working environment accordingly and well in advance, so that the Quality Inspector focuses on his main job without losing time.
During an inspection, the products should be tested. Both basic and small equipment are usually brought by the QI, but most of the equipment required for testing should be provided by the factory. The factory’s role in all of this is to guarantee that the testing equipment works properly and is available for the QI on the day of the inspection.
This is one of the primary concerns while sending a quality inspector to control goods. There is the risk that the QI or the factory will attempt to seek out some extra money in exchange for a good inspection result. Factories should be clearly informed on the rules without leaving anything open for interpretation: no money should be given to the QI and in the event bribery is initiated by the QI, the factory’s role is to immediately inform the third party inspection company or manager (in cases involving internal QC departments).
It is highly recommended one be precise and outline each of the supplier’s responsibilities, in writing, before the inspection date. It is even better if the supplier approves them in writting prior to the inspection. It will offer clarification, eliminate confusion and reduce the risk of the QI having to disagreement with the factory on the day of the inspection. It ensures the best conditions possible.
And you: what other role do you recommend for the factory during an inspection?
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