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Managing China Product Quality

Real-time inspection updates on WeChat/Whatsapp? Really?

By Renaud Anjoran

More and more potential clients ask us, ‘can your inspector do real-time updates, in photos or videos, on WeChat or Whatsapp?’ I thought it was an interesting topic.

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China manufacturing and how to prevent quality problems

By Dan Harris

China manufacturing contracts

Our China lawyers have been getting an uptick in calls from foreign companies help on quality control problems with their China manufacturers. We usually tell them there is little we can do to help with the quality problem that necessitated their call, but there is a lot we can do to help prevent such problems in the future.

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Sampling is an important part of a random inspection

By Renaud Anjoran

When I go to factories I like to observe quality inspectors from buying offices or other QC agencies. Sometimes I see an inspector come in, ask the factory for a certain number of pieces, and get to “work” right away. By “work” I mean checking products.

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Why you should (or shouldn't) hire a full-time product inspector

By John Niggl

full time product inspector

Imagine handing over a deposit of $5,000, $10,000 or $100,000 dollars to a factory in Asia for an order of high-end jewelry. Then when you receive the goods you find the supplier used inferior materials. And now you’re stuck with a substandard product that you can’t sell to your customers.

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Basic statistics any Chinese factory can understand

By Renaud Anjoran

Whenever some product attributes can be measured, statistical tools can help understand the situation, prioritize improvement efforts, and even help those improvement efforts.

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3 reasons to conduct production monitoring

By Chao Wang

production monitoring

Organized and disorganized factories have one thing in common: problems can occur at any time and affect production. A disorganized factory will typically be more prone to issues. But that’s not to say an organized factory is immune to accidents, setbacks and poor product quality. All factories are vulnerable, especially those working with more complicated products (related: 4 Challenges of QC for Complicated Products).

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Product labeling regulations in the US, the EU and Australia

By Fredrik Grönkvist

About to import products from China or elsewhere in Asia? Then you need to ensure that the products are properly labeled.

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5 defects for Bluetooth speakers

By Stacy Bruce

defects for Bluetooth speakers

Speakers are the source of much of the music we enjoy. And thanks to Bluetooth technology, we’re now able to receive phone calls, listen to podcasts and much more wirelessly. But it’s important to know what kind of quality defects for Bluetooth speakers can ruin a user’s experience.

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The magic triangle: Product specifications, sample reviews, and QC inspections

By Renaud Anjoran

Recently I was asked what the “20% of efforts that give 80% of results” are when it comes to quality control in China. Interesting question.

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Product inspection in Hangzhou during the G20 summit

By Asia Quality Focus team

Product inspection in Hangzhou during the G20 summit

Are you sourcing products in Hangzhou? If so, this article is for you. From August 24th until September 6th, China is holding the G20 summit in Hangzhou. During this period, a lot of factory production will stop. As a buyer, you are likely to face quality issues and production delays. To reduce risks, you’ll need to adapt your quality control strategy and perform any product inspection in Hangzhou at different stages of production.

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Wood warping and how to prevent it

By John Niggl

wood warping

Imagine ordering wooden furniture from a factory overseas, waiting three months for production to finish and then finding that one fourth of the goods you receive are misshapen due to warping. Where did the problem happen? And how can warped wood be prevented?

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Choosing a quality control company in China

By Asia Quality Focus team

Making the right choice is crucial to guarantee the quality of your imports.

There are lots of quality control companies in Asia – and this is understandable. China, in particular, is home to a great number of manufacturers supplying products to the world which fuels the demand for inspection services. Choosing the right quality control provider may be quite overwhelming at first. That’s why we believe it’s useful to have a few key factors in mind when making the decision.

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Everything about the pre-shipment inspection

By Asia Quality Focus team

AQF_Everything about the Pre-Shipment Inspection

Pre-Shipment Inspection (PSI) is a quality control procedure carried out at a supplier’s premises by either your QC department or an independent quality control agency contracted to you. It’s a commonplace check within the consumer goods industry in particular and helps importers, traders, wholesalers, and retailers guarantee the quality of goods before they are shipped. It guards against any nasty surprises, and means you know your goods are in working order long before you take delivery — pretty useful if your supplier is halfway around the world.

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6 common quality defects in shoes and how to address them

By Oliver Knack

quality defects in shoes

Have you ever bought a pair of shoes that didn’t last as long as you thought it would? Maybe the sole of one shoe separated from the upper part. Or maybe one shoe just didn’t fit quite right, but you didn’t notice until two or three weeks after you started wearing them.

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Aligning and calibrating in-line and final inspections

By Renaud Anjoran

Many companies employ a few inspectors in China and, in parallel, pay third-party quality assurance agencies. It makes a lot of sense but is not always done right.

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5 common tablet PC defects and how to address them

By Oliver Knack

tablet pc defects

The tablet PC market is highly competitive. And while some brands have struggled to differentiate themselves, a few companies like Apple have managed to stay competitive by focusing on one thing: product quality.

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