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Wednesday, 15 April 2009 |
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By Leanne in The China Sourcing Blog
Before coming over
Now that we have established that plant tours are an absolute necessity, we can move on to how these tours should be undertaken.
 The following are a few basic tips to consider before you leave for China:
- Make sure that the plant's senior managers are confirmed for attending your meeting
Sometimes your contact person may say that he/she is from the plant, yet they could actually only be from a trading company with a working relationship with the plant. The problem you may encounter under such conditions is that you might be unable to meet with the senior managers of the plant. The trading company will probably just contact the salesman of the plant whom they are dealing with.
- Re-confirm the schedule for your visit before traveling
Due to cultural differences, Chinese businessmen prefer short-term meeting arrangements, which is in large part different from Western norms. If you set up your visit schedule one month before your departure, make sure you confirm it again one week in advance and then double confirm one day in advance.
- Plan your logistics realistically
If it's your first time to China, you will need to ask a Chinese person or someone who's lived in China for a while to help plan your schedule. China is a large country geographically and is not fully developed. There are simply no flights between some cities, only busy highways. The only way to reach your destination is to drive there. In some provinces it takes 2.5 hours to drive 300 kilometers, but in other provinces it could take 4 hours or even more. You need to plan carefully in order to be both realistic and efficient.
- Bring small gifts to the meetings
You should prepare some small gifts which are typical and unique from your country, not necessarily expensive but something special. You can hand these out before you say goodbye to your suppliers, thanking them for their time and hospitality.
During Your Visit
After you have arrived in China, the following are crucial points to consider.
- Choose your visiting time wisely
We always try to arrange plant visits at two time slots: 8:30 - 11:00 and 14:00 - 16:00. Compared to normal office times in the West, Chinese plants have different working hours. They start and close earlier and have a longer lunch break. You can only see the production line in operation in one of these two time slots.
- Things to look out for during the workshop tour
Every company has their own evaluation methods to rate suppliers. Here we just mention a few basic points that we have picked up from experience.
1. Ask and verify the raw material sources of your suppliers to make sure that the products are qualified to meet your country standard
2. Check the production process in detail. Make sure their examining and testing machines are actually functioning properly
3. Check the warehouse. By doing this you will easily be able to figure out their production capability and product development
4. Make sure their export packaging meets your requirements, especially if you are the first client from your country working with this supplier. The customs of different countries have varying rules regarding packaging. Do not assume the supplier knows the requirements of your country
- Meeting manners
When you hand out business cards, please hand it out with both hands and try to pronounce your name slowly and clearly.
- When in China, do as the Chinese do
Chinese people will always invite guests for lunch or dinner, especially if it is the first time you meet them. You may follow the head of the group and get seated beside him. Fewer suppliers these days will force you to drink with them, but if you do drink with them, it is definitely a sure way to establishing a good relationship.
The China Sourcing Blog is THE BEIJING AXIS online media platform to track the latest trends on sourcing and the Chinese economy. Taking on a multi-faceted, dynamic subject and carefully scanning everything from the mainstream media to the distant corners of the Internet, CSB strives to get to the bottom of all the best bits and pieces on China sourcing.One person has commented on this article. 1. ceoumeh cletus, Unregisteredsuberb and encouraging article pls keep it up it is educative and enjoy every words and sentences |